WHERE IS MY ORDER?
If you have not received your order within 5-9 working days (Mon-Fri), you will be notified of the delay. It may be that an item had to be back ordered, you will receive a notice regarding the delay at Boss Chick Life.com. If you have not yet received your order within 9 working days (Mon-Fri) after receiving a delivery update from us, kindly contact our customer service team.
CAN I CANCEL OR CHANGE MY ORDER?
You cannot personally change your order after approving purchase. However, our customer service can change or remove items from your order as long as the order has not yet been processed by our warehouse. Contact us here and we'll be happy to help. Please note that we do our best to process and ship all orders as quickly as possible, and there is only a small window in which we can make changes to an order. This means we may not always be able to help you, even if you contacted us right away.
WANT TO CREATE AN ACCOUNT, BUT MY EMAIL ADDRESS IS ALREADY USED. WHAT DO I DO?
That means you have already created an account with us. Click on "Sign in" and choose "Forgot your password?". From there, you’ll be sent a link to update your password
I FORGOT MY PASSWORD. WHAT DO I DO?
Click on "Sign in" and choose "Forgot your password?".
HOW DO I USE "MY Favorite LISTS"?
To favorite an item in "My Lists", click the heart which can be found under every product. After, click the list on which you wish to add the product.
To see your saved favorites click here. You can even delete, edit or create new lists here.